If you have a question about our products, someone has likely wondered the same thing before. If you don't see the answer to your question below, hit us up and we'll help you out.
Frequently Asked Questions
What can the Icky Humidor be used for?
We are proud to say that it can be used to store a number of things. Feel free to store loose tobacco and cigars.
Do I need to "season" my humidor when I receive it?
No, we are here to make life easy for you. Already pre-seasoned, the small ICKY Box will take around 48 hours and the large box 72 hours to reach their ideal humidity level.
Do I need to use a humidity pack and how long will it last?
Yes, you will need to use a Boveda humidity pack to maintain the ideal humidity. Based on the size of the box you purchase, your pack will last approximately 5 to 8 weeks. This depends on how often you use the box and the surrounding humidity.
What is optimal humidity?
Depending on where you look online and the product you are storing, you will see anywhere from 59%-63%. We feel that 62% is perfect!
Will my Icky come with a humidity pack?
Yes. We got you covered.
When do I know it's time for a new humidity pack?
It’s time to change it out when the pack hardens and becomes rigid. This means that the pack has lost its liquid form and is not providing humidity.
Where can i buy more humidity packs?
We are not allowed to sell the Boveda humidity packs on Amazon but here is a link to a single 62% pack. There are also other percentage options 65%, 69%, 72%, 75% and 84%. If you prefer not to buy from Amazon, check with your local smoke shop to see if they carry the packs.
Do the containers come included with my humidor?
Yes, each ICKY Box comes filled the appropriate number of containers. Each has a snug fitting cover for spill-free travel.
Why does my box have uneven staining in some areas?
Though not common, it is due to the density of the wood and how it absorbed the stain. It makes for a more unique looking box; consider yourself lucky.
How big are the tin containers?
Each square container (without lid) measures L 2.4" x W 2.4" x H 1.4"; making the total volume 8 cubic inches. And you thought you'd never need that high school math. : )
How do I clean my Icky Stick?
Take the end of the Icky Stick Cleaning Wand and run it through the maze to remove any blockages in the maze path. If you do not have a cleaning wand, feel free to cut a Q-Tip in half and use the plastic end using same technique as cleaning tool.
How can I replace a broken hinge?
We offer them on Amazon: Get Replacement Hinges.
How do I prevent the pipe from getting hot at the tip?
We find that some of our customers make the mistake of holding the flame to the pipe for too long which of course will make it too hot. The other problem is you will likely burn through your smoke in two hits. The best strategy is to hold the flame for half a second during inhale.
Contact Us
yo@icky.com
1.844.GET.ICKY